Are you looking for high-quality and healthy products for your beloved pets but don't want to compromise on the price? If yes, then the Human & Pets Family Club is perfect for you!
The Human & Pets Family Club was created to provide your furry friends (or yourself) with the best high-quality, natural, organic, and healthy products at affordable prices, whenever you want, all year around.
The Human & Pets Family Club is available both in-store and online at all Human & Pets branches. To become a member, simply visit the nearest store, or just click "Subscribe" to one of our plans below. By joining the Club, for only €4.99 per month or €54.89 per year, you can enjoy instant access to all the benefits and prices offered by the Human & Pets Family Club.
- Discounts on all products (See discount table for details)
- Free Delivery(On orders over €50)
- Assurance of fair prices all year round
- Guarantee to buy quality products
- 100% Satisfaction
Human & Pets Family Club is a new consumer model based on trust and transparency. If we can reduce our margins, it is thanks to all our new members and therefore thanks to you. In return, you save money with every purchase from us. It's simple and everyone wins!
Choose your Plan
Family (Monthly)
€4.99
per Month
Family (Annual)
€54.89
per Year
Memberships include:
Free Delivery on
Orders Over €50 *
In-Store & Online
Shopping Experience
One (1) Month Free with
Annual Subscription
* Valid ONLY for standard deliveries. Scheduled deliveries are NOT included in subscription plans.
How to become a member
How to find the discounts
On your cart
When you add a product to your cart, a red badge with the corresponding discount appears.
On product page
The relevant percentage discount for each product is indicated on its respective page.
How to cancel my subscription?
If you wish to cancel your Monthly or Annual Subscription with us, you need to cancel at least 2 days before the next payment is due to be collected, to avoid the renewal of your subscription for the following month or year. Please note that the subscription fee is non-refundable in case of cancellation.
To cancel your subscription send us an email at info@humanandpets.com, call us at +357 22262121, or just click the button below.
Unfortunately not. It is by joining the Human & Pets Family Club that you will be able to benefit from the Club prices from your first purchase.
Yes, the Family Club discount can combined with Sales and Promotions.
No, the Family Club discount does not apply to gift cards.
Terms of service
- To qualify for the Human & Pets Family Club, an email account and Credit/Debit Card are required. Cash payments (In-store) are not accepted.
- After completing Signup, you will receive an e-mail from us acknowledging that your subscription has started. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that your subscription has been paid and started.
- The subscription plan to our Service consists of an initial charge and then followed by recurring period charges as agreed to by you. By entering into this Agreement, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Subscription refunds for cancellations are not accepted under any circumstances.
- By subscribing to our Service you are agreeing to pay recurring periodic subscriptions for an indefinite time until canceled by you, on the subscription terms set out in the application form you have completed. You can cancel your subscription at any time. You will not be charged for any cancellation. You can re-subscribe at any time following your cancellation, but we reserve the right not to permit re-subscription where we have previously elected to terminate a subscription by you.
- Monthly Subscription: By purchasing a Monthly Subscription, you agree to an initial and recurring Monthly Subscription fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. We will notify you before the renewal fee is billed. You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation policy.
- Automatic Monthly Renewal Terms: After your successful signup, you will be charged for the current billing cycle. Following this, your Monthly Subscription fee will be automatically processed by Human & Pets in the next billing cycle. Your Monthly Subscription fee will be processed automatically by Human & Pets every month at the current Monthly Subscription rate until you decide to cancel your subscription.
- Annual Subscription: By purchasing an Annual Subscription, you agree to an initial pre-payment for one full year of service. After one year and annually thereafter, you will be billed a recurring Annual Subscription renewal fee at the then-current Annual Subscription rate and you accept responsibility for all recurring charges until you cancel your subscription. We will notify you before the renewal fee is billed. You may cancel your Annual Subscription anytime before the next billing cycle, subject to the terms of our cancellation policy.
- Automatic Annual Renewal Terms: After your successful signup, you will be charged for the current billing cycle. Following this, your Annual Subscription fee will be automatically processed by Human & Pets in the next billing cycle. Your Annual Subscription fee will be processed automatically by Human & Pets every year at the current Annual Subscription rate until you decide to cancel your subscription.
We explain how to cancel your Monthly or Annual Subscription below in the Section "Cancellation Policy".
Subscription Payments
- We will notify you 5 days before the renewal fee is billed for the current billing cycle.
- In case of unsuccessful payment, our system will attempt to retry three (3) times within six days, with one (1) attempt made every two (2) days. If the final retry attempt fails then it will cancel your subscription automatically.
Cancellation Policy
- If you wish to cancel your Monthly or Annual Subscription with us, you need to cancel at least 3 days before the next payment is due to be collected, to avoid the renewal of your subscription for the following month or year. Please note that the subscription fee is non-refundable in case of cancellation.
- To cancel your subscription, please visit the Human & Pets Family Club page on our website. There, you'll find a "CANCEL MY SUBSCRIPTION" button. Click on it and fill out the cancellation form. Alternatively, you can send us an email at info@humanandpets.com or call us at +357 22262121. We'll take care of your cancellation request promptly.
- We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision.