Description
This range is for those owners who enjoy making their pet’s raw meals, or if your pet has an allergy or digestive issues. A complementary food, to be used as a mixer or as the base of DIY raw recipes. By adding your dog’s favorite ingredients, or particular ingredients that your dog needs, this base can be used for the creation of a healthy and complete meal. An excellent meal-base consisting of 100% beef.
Ingredients: Beef Meat, Beef Heart, Beef Liver.
Nutrition Info: Calories 207kcal, Moisture 64.9%, Protein 35.4%, Fat 18.6%, Ash 0.3%, Carbohydrates 1%
Product Details
It's very important to us that fresh and raw feeding is convenient as possible. That's why having weekly deliveries makes it more affordable for our customers.
• Minimum order €20 to qualify for delivery
• FREE delivery on orders of €65 and above
• Always FREE delivery for Larnaca District
• Possibility of deliveries during the evening
There are three options for picking up your products, which our system preselect depending on the type of products you want to order:
1. Store Pickup
2. GAP Akis Express
3. Carnés Natural Delivery
* All raw food products are delivered ONLY via Carnés Natural Delivery.
What Happens When I've Placed My Order?
- Upon receiving your order, you will receive an email confirmation.
- We will then pick your order and have it ready for your delivery day (which you can see below).
- The day of delivery you will receive an email or text with shipping confirmation.
- Please be in to take your delivery. If you aren't available when your parcel is delivered, the delivery driver will leave a note with instructions on how to pick it up.
Store Pickup
You can place your order and pick up your items from our store in Nicosia.
GAP Akis Express
Akis Express - Point to Point (P2P)
Your order is shipped with GAP Akis Express to one of the 100 GAP Akis Express locations. The point selection is determined based on the closest point to the postal code you stated. If you would prefer a specific pick-up location, please leave a note on 'cart page' at 'special delivery instructions' section or notify us immediately by calling 700-888-66.
See all the points here: GAP Akis Express Store Locator
Akis Express - Point to Door (P2D)
Your order is shipped with GAP Akis Express right to your door.
Carnés Natural Delivery
Carnés Delivery - Point to Door (P2D)
Wanting to ensure the high quality of our raw food products and make sure that there is no temperature of even packaging damage, we DO NOT deliver in ice cooler bags or via courier. Carnés Natural deliveries will be made in one of our temperature controlled vehicle’s ALWAYS at -15°C to your door.
Delivery days are city dependant. For deliveries we need a full working day before the order is processed and we use a route planner which calculates the most efficient route for us. This means:
Monday:
Nicosia District
Orders have to be placed before 6PM on Sunday.
Tuesday:
Limassol District
Orders have to be placed before 6PM on Sunday.
Wednesday:
Larnaca - Famagusta District
Orders have to be placed before 6PM on Monday.
Thursday:
Nicosia District
Orders have to be placed before 6PM on Tuesday.
Friday:
Limassol - Paphos District
Orders have to be placed before 6PM on Wednesday.
Knowing that everyone's schedules are different and wanting to give everyone the opportunity to order, we created three Time Zones for our deliveries.
Time Zone 1: 11:00 - 14:00
Time Zone 2: 14:00 - 17:00
Time Zone 3: 17:00 - 19:00
Please be in to receive your order.
Shipping rates & delivery estimates
| Shipping Method | Est. Time | Cost |
|---|---|---|
| Store Pickup | – | Free |
| Akis Express (P2P) | Next day | €3.00 |
| Akis Express (P2D) | Next day | €4.50 |
| Carnés Delivery (P2D) - Time Zone 1 | Depends on city | €3.50 |
| Carnés Delivery (P2D) - Time Zone 2 | Depends on city | €3.50 |
| Carnés Delivery (P2D) - Time Zone 3 | Depends on city | €5.00 |
(P2P) = Point to Point, (P2D) = Point to Door
The costs for GAP Akis Express delivery are based on a package up to 5kg. Packages more than 5kg will be charge extra €1.00 per kilo.
We reserve the right to hold onto to orders if needed due to weather, or waiting for stock to arrive.
Bank Holidays
A working day is Monday to Friday, excluding bank holidays. Orders will not be dispatched or delivered on bank holidays. In these cases, orders will be dispatched on the next working day.
Questions
If you have any questions about the delivery and shipment or your order, please contact us at info@carnesnatural.com or 700-888-66.
We stand behind our products 100%! We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at info@carnesnatural.com or 700-888-66 with details of the product and the defect.
Upon receipt of the returned product, we will fully examine it and notify you via email or phone, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
- To complete your return, we require a receipt or proof of purchase.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error is not returnable.
Refunds (if applicable)
Refunds are only made on a Gift Card. Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item and the corresponding amount will be credited to a Gift Card with an expiry date of three months from the date of issue, and will be sent to you by email.
Exchanges (if applicable)
We only replace items if they are defected or damaged during the shipping process. If you need to exchange it for the same item, send us an email at info@carnesnatural.com and send your item to: Carnés Natural, 9B Zinonos Kitieos, Strovolos, 2064 Nicosia, Cyprus.
To return your product, you should mail your product to: Carnés Natural, 9B Zinonos Kitieos, Strovolos, 2064 Nicosia, Cyprus
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are returning an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Another good product. Better than buying minced beef from the butcher because it contains heart and liver as well as muscle meat.
The best thing if you want to make your own beef recipe. Reccomended by Dice the border collie!
More from this collection
Another good product. Better than buying minced beef from the butcher because it contains heart and liver as well as muscle meat.
The best thing if you want to make your own beef recipe. Reccomended by Dice the border collie!
